Company History

The Car Clinic is the result of the shared passion and dedication of Frank van der Burg and Ted van der Stap, two seasoned car enthusiasts whose love for perfection formed the foundation of this entrepreneurial venture. With a deep appreciation for the art of car detailing, they wanted to create an environment where every vehicle receives the ultimate care it deserves.

Both founders are driven by a vision to provide unparalleled service, treating each vehicle with the utmost care and attention as if it were their own. They recognized the need for a specialized service that not only cleans vehicles but transforms and revitalizes them, and they decided to fill that niche.

Under the leadership of Frank and Ted, The Car Clinic remains committed to growth and perfection, with each customer interaction and treatment seen as an opportunity to learn and improve. Their focus is on delivering top-quality and personalized service, ensuring that every vehicle is treated with the greatest care and attention.

Mission and Vision

Mission

At The Car Clinic, our mission is to treat every car that enters our workshop with the highest standards of craftsmanship and care. We strive to provide the best car detailing experience by using advanced techniques and high-quality products that protect and enhance the beauty of every car. Our commitment lies in exceeding our customers’ expectations, with attention to every detail of our service.

Vision

Our vision is to become a leader in the car detailing industry through innovation, exceptional customer service, and unparalleled quality. We envision a future where our passion for cars and pursuit of perfection drive us to continuously improve and expand. At The Car Clinic, our goal is not only to transform vehicles but also to raise the standard for what customers can expect from car detailing. We aim to make a lasting impact on the community and the environment, while continuing to impress our clients with flawless results.

The Team

Values and Culture

At The Car Clinic, our core values drive us to achieve excellence in everything we do each day. Our company culture reflects our commitment to these principles, which help us provide a trustworthy and respectful service.

• Excellence in Detail: Every project at The Car Clinic is executed with unmatched attention to detail. Our dedication to quality means we never settle for less than perfection, from the smallest cleaning task to the most complex treatment.
• Honesty and Transparency: We believe in open and honest communication with our customers and team members. Transparency in our processes and pricing ensures that every customer knows exactly what to expect and has confidence in our integrity.
• Innovation and Continuous Improvement: The car detailing industry is constantly evolving, and we strive to stay at the forefront by innovating and continually improving our techniques. This allows us to provide the best possible service and meet the changing needs of our customers.
• Respect for People and Vehicles: We treat every vehicle as if it were our own and every customer like part of our family. This respect forms the foundation of our customer relationships and is crucial for creating a positive work environment.
• Sustainability and Responsibility: We are committed to sustainable practices that are good for both the environment and the cars we treat. By using eco-friendly products and minimizing waste, we demonstrate our responsibility to the planet and our community.

These fundamental values are at the heart of The Car Clinic and drive us not only to meet our customers’ expectations but to exceed them.

Commitment to Quality and Service

At The Car Clinic, our commitment to quality and service is not just a promise—it’s the core of everything we do. We understand that our customers’ cars are more than just modes of transportation; they are valuable investments and sources of pride. That’s why we maintain uncompromising standards for every treatment we provide, from the simplest wash to the most complex detailing.

Unmatched Quality Standards

Our specialists are highly trained and use only the best materials and techniques available in the industry. We continuously stay updated on the latest advancements and innovations in car detailing to ensure that our services not only meet but exceed our customers’ expectations. This pursuit of perfection is evident in the meticulous work we deliver, where every corner and surface is treated with the utmost care and attention.

Exceptional Customer Service

Our customer service is built on transparency, honesty, and respect. From the moment you contact us to the moment you pick up your vehicle, we ensure clear communication and a personalized approach. We listen to your needs and offer tailored solutions that perfectly match your expectations. Our friendly staff is always available to answer questions and provide advice so that you know exactly what to expect.

Feedback and Follow-up

After every service, we invite feedback from our customers to improve our processes and performance. This feedback is taken seriously and used to continually refine our services. We aim not only for satisfaction at delivery but also ensure long-term customer happiness by following up to guarantee satisfaction with the results.

This deep commitment to quality and service makes The Car Clinic more than just a car detailing company. We see ourselves as partners in caring for your vehicle, where every detail matters and every customer is important. Our goal is to provide an exceptional experience every time.